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I don't think there are as many usability issues as there are tactical or strategic decisions related to whether incorporating social networking into your site is going to help or hurt.
~Steve Krug


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The general reactions were that the video was either not going to load, or be painfully slow to load, or would require a plug-in users didn't have. YouTube changed that, because it just works.
~Steve Krug


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When you go to a site, you usually run into usability problems pretty quickly. They're not hidden. They're not complicated. They're not baffling. They were in the design or crept into the design.
~Steve Krug


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If you're going to implement video, do it as well as YouTube does it or don't do it at all.
~Steve Krug


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Steve Krug quotes

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